PRIVACY POLICY

This Privacy Policy describes the types of personal information we receive from visitors and users of the website https://www.torf.organic/.  

The Privacy Policy reflects the methods and ways of using users' personal information, as well as the obligations of users to keep the company's confidential information secure.  

The User agrees to carefully read the provisions of this Privacy Policy before using the Website and/or obtaining products.  

The User acknowledges and confirms that they are fully competent. By using the Website and/or registering on it, the User gives clear, unconditional consent to the Recipient to process personal data to the extent defined by this Privacy Policy.  

The User is not entitled to use the Website if they disagree with the Privacy Policy.  

We carefully protect and safeguard the personal information of visitors and users of the website. «Personal information» includes personal data as defined by the Law of Ukraine «On Personal Data Protection», the EU Regulation No. 2016/679 of 27.04.2016 (GDPR - General Data Protection Regulation), and other legislative acts of Ukrainian law regulating relationships related to personal data and actions connected with them.  

Processing of personal data means a set of actions such as collection, registration, accumulation, storage, adaptation, modification, renewal, use, and distribution (dissemination, sale, transfer), destruction of Personal Data, including through the Website and/or automated systems of the Recipient;  

Website – the Recipient's website located on the Internet at https://www.torf.organic/.  

Recipient – LIMITED LIABILITY COMPANY «ROZHNYATIV TORF», EDRPOU code 44964515, to which Personal Data is provided through the Website.  

User – a natural person who provides their Personal Data to the Recipient for processing through the Website and/or other automated systems of the Recipient.

PERSONAL DATA

1.1. The Recipient processes any information provided by the User on the Website by entering such information in the relevant data request fields (forms), as well as any information provided by the User to the Recipient in any other way. Such information constitutes the User's Personal Data.  

1.2. The information defined in p.2.1 of this Policy includes, but is not limited to, the following User details:  

1.2.1. Surname, first name, patronymic;  

1.2.2. Mobile phone number;  

1.2.3. Email address;  

1.2.4. Date of birth;  

1.2.5. Place of residence;  

1.2.6. Links to the User's social media profiles;  

1.2.7. IP address;  

1.2.8. Data about the web browser and its settings;  

1.2.9. Data on visited pages (including cookies and pixels);  

1.2.10. Information about the User's actions on the Website.  

1.3. By providing the information defined in p.1.2., the User acknowledges and agrees that such information will be stored by the Recipient and will not be publicly accessible to other Users.  

1.3.1. The purpose of processing Personal Data is to enable the User to use the Website's functionality and purchase Goods in the manner and on the terms defined by the public offer posted on the Website.  

1.3.2. The User consents to the Recipient transferring the User's Personal Data to any third parties to ensure the realization of civil, commercial, administrative, and tax relations of the Recipient.  

1.3.3. The Personal Data of Users, regardless of gender, nationality, skin color, or other identifying characteristics, is processed by the Recipient within the territory of its business activities and/or the location of the Recipient's servers or databases.  

1.3.4. The Recipient has the right to allow third parties, including, but not limited to: providers of advertising and/or analytical services, media clients, advertisers, agencies, business partners, to collect information using any legal technologies directly on the Website. Information obtained by third parties is subject to the protection measures under the current privacy policies of these third parties.  

1.3.5. The Recipient has the right to exchange Personal Data with state authorities, in accordance with the law, to prevent fraud on the Website, resolve disputes, and clarify circumstances that may cause or have caused violations of current legislation, as well as in cases of identifying wrongful actions by the User of the Website and/or receiving claims, complaints, or requests from third parties.  

1.3.6. The Recipient has the right to use the User's contact information to notify the User of new features, promotional offers, and other news of the Website, as well as to send other marketing messages regarding services that may interest the User.  

1.3.7. The Recipient does not process Personal Data related to racial or ethnic origin, political, religious, or philosophical beliefs, membership in political parties or trade unions, convictions to criminal punishment, health status, sexual life, biometric or genetic data.  

1.3.8. Personal Data is stored by the Recipient for as long as necessary to achieve the purpose of its processing and during the User's use of the Website, but in any case, no longer than the existence of the User's account on the Website (if created).  

1.3.9. The Recipient is obliged to delete the User's Personal Data upon receiving a request from the User to delete such Personal Data, except in cases where the storage of Personal Data is required by Ukrainian law.  

1.3.10. The Recipient does not transfer Personal Data to third parties, except in cases where such transfer is required by law, at the request of the subject of personal data, or in other cases.  

1.3.11. The Recipient is obliged to take all necessary measures to ensure the security of Personal Data from unauthorized access, unauthorized changes, and/or illegal destruction or accidental loss.  

1.3.12. The Recipient cannot guarantee the absolute security of Personal Data against threats that arise not due to the fault of the Recipient.  

1.3.13. The User is solely responsible for the completeness and accuracy of the provided Personal Data when using the Website.  

1.3.14. The Recipient has the right to verify the data provided by the User at any time by performing verification of such User in the manner determined by the Recipient using any legal methods.  

1.3.15. The User agrees that the Recipient is not responsible for any violations of the rights and legitimate interests of the User related to the processing of Personal Data, if such violations occurred not through the fault of the Recipient.  

1.3.16. The Recipient is not responsible for any harm caused to the User or third parties as a result of misunderstanding or misinterpretation of the terms of this Notice.  

1.4. If any provisions of this Privacy Policy, clauses, or parts thereof are deemed contrary to current Ukrainian law or invalid, this fact shall not affect the other provisions of this Privacy Policy, which remain fully valid and in force, and any invalid provision, or a provision that cannot be enforced, shall be deemed amended, corrected to the extent necessary to ensure its validity and enforceability.  

1.5. The User has inalienable and inviolable personal non-property rights to Personal Data.  

1.6. The User has the right to:  

1.6.1. Know the sources of collection, location of their Personal Data, the purpose of its processing, the location or place of residence (stay) of the owner or manager of Personal Data, or give a corresponding instruction for obtaining this information to authorized persons, except in cases established by law;  

1.6.2. Receive information about the conditions for granting access to Personal Data;  

1.6.3. Access their Personal Data;  

1.6.4. Receive, no later than thirty calendar days from the date of the request, except in cases provided by law, a response as to whether their Personal Data is being processed, as well as to receive the content of such Personal Data;  

1.6.5. Submit a reasoned request to the Recipient with an objection to the processing of their Personal Data;  

1.6.6. Submit a reasoned request to change or destroy their Personal Data by the Recipient if such data is processed illegally or is inaccurate;  

1.6.7. Protect their Personal Data from illegal processing and accidental loss, destruction, damage in connection with deliberate concealment, failure to provide or untimely provision, as well as protection from the provision of false information that defames the honor, dignity, and business reputation of the User;  

1.6.8. Submit complaints about the processing of their Personal Data to the court;  

1.6.9. Use legal remedies in case of violation of the law on the protection of Personal Data;  

1.6.10. Include reservations regarding the restriction of the right to process their Personal Data when giving consent;  

1.6.11. Withdraw consent to the processing of Personal Data;  

1.6.12. Know the mechanism of automatic processing of Personal Data;  

1.6.13. Be protected from an automated decision that has legal consequences for them.  

1.7. The Recipient undertakes to cease the processing of the User's Personal Data and delete the User's Personal Data upon receiving a written notice from the User regarding the withdrawal of consent to the processing of Personal Data.

TYPES OF PERSONAL INFORMATION COLLECTED, STORED, AND USED:

2.1. Information about your computer, including your IP address, geographic location, browser type and version, and operating system;  

2.2. Information about your visits and use of this website, including referral sources, visit length, pages viewed, and navigation paths on the website;  

2.3. Information about your email address that you used to register on our website;  

2.4. Information such as your name and email address that you provided when subscribing to our newsletters and/or promotions;  

2.5. Information you entered while using the services of our website;  

2.6. Information generated while using our website, including information about the timing, frequency, and conditions of its use;  

2.7. Information contained in any messages you send to us by email or through our website, including the content of the message and metadata;  

2.8. Any other personal information you sent to us.  

Before disclosing any personal information about a third party to us, you must obtain the consent of that person both to the disclosure and the processing of that information in accordance with this privacy policy.  

2.9. We collect personal information such as name, patronymic, surname, postal address, email address, and phone number only when users voluntarily provide it to us. When you visit our websites, we may automatically receive certain information. This information may include your IP address, details about your computer's/mobile device's operating system and browser type, your mobile device type, the address of the website that linked to us (if any), and the pages you visited on our websites.  

2.10. Accordingly, we may use your personal information for the following purposes:  

- To administer our website and business;  

- To personalize our website for you;  

- To enable you to use the services available on our website;  

- To provide you with the services purchased through our website;  

- To send you marketing and commercial communications;  

- To send you email notifications that you have specifically requested;  

- To send you our email newsletters (you can inform us at any time if you no longer wish to receive these newsletters);  

- To send you marketing communications about our business or the business of carefully selected third parties that we think may be of interest to you by posting or, if you have specifically agreed, by email or similar technology (you can inform us at any time if you no longer wish to receive marketing communications);  

- To provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);  

- To ensure the security of our website and prevent fraud;  

- To verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through the private messaging service of our website); and for other purposes.  

2.11. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.  

2.12. You fully control all personal information you provide to us through our online service. At any time, if you decide to edit your personal information that we have received or if you wish to change your preferences regarding the information you receive from us or on behalf of our business partners, you can notify us of this by sending us an email or regular mail at the address provided below.  

2.13. We may hire other companies to perform various functions, such as fulfilling orders, assisting in advertising campaigns, providing technical services for our websites or mobile applications. These companies may have access to personal information if necessary to perform their functions. However, these companies may only use such personal information to perform these functions and are not permitted to use it for any other purpose.  

2.14. We do not sell, transfer, or disclose personal information to third parties outside of the company.  

2.15. We reserve the right to use or disclose any information if required by law, regulation, or legal request, to protect the integrity of the Online Service, to fulfill your requests, or to assist in any law enforcement investigation or investigation for public safety purposes.

INFORMATION ABOUT «COOKIES»

3.1. A «cookie» is a concept in computer terminology used to describe information in the form of text or binary data obtained from a website on a web server, stored by the client, i.e., the browser, and then sent to the same website if it is visited again. This way, the web server identifies the user's browser when visiting. On the next visit, the server will know that the user has already been there. Using cookie technology, visitor preferences can be studied. Cookies are one of the most accurate ways to identify a unique user.  

3.2. A «cookie» (a small file with profile settings) makes it easier to use the website by storing the data required for logging in and collecting statistics. Cookies usually store your preferences on the website, such as your language, location, etc. Like most websites, we use cookies for various purposes to improve your online experience. For example, we track the total number of visitors to our websites. We may also use cookies to remember you when you return to our site. In such cases, we may link personal information to cookies. We may collect personal information about the online activities of our visitors over time, including across third-party websites, while using our Online Service. We use cookies and other advertising technologies in our Online Service to send you advertisements tailored to your individual interests.  

3.3. You may see personalized ads on the Internet based on your interests, which were specified on the website http://www.torf.organic/. We use this information to display advertisements that may be of interest to you.  

3.4. Users automatically accept cookies. They can be disabled at any time or configured so that the search engine notifies you about all cases related to sending such files.  

3.5. We will take appropriate technical and organizational measures to prevent the loss, misuse, or falsification of your personal information.  

3.6. All personal information you provide to us will be stored on our password-protected servers.  

3.7. All electronic financial transactions made through our website will be protected by encryption technology.  

3.8. You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.  

3.9. You are fully responsible for keeping your password for accessing our website confidential. We will never ask you for your password (except when you are trying to log in to your account on our website).  

3.10. We may link to websites that are not operated by us. If you visit websites linked through such links, you should review their privacy policies and other principles. We are not responsible for the policies and practices of other companies, and any information you provide to such companies is subject to their privacy policies.  

3.11. Users of the website http://www.torf.organic/ are obliged to keep confidential the information obtained while using the Online Service.  

3.12. All information regarding goods, orders, commercial offers, business methods, and other data that became known to the User is considered confidential.  

3.13. The User undertakes not to disclose confidential information to third parties without the consent of its rightful owner, except as requested by authorized state bodies and/or only in cases and in the manner prescribed by law.  

3.14. If the User fails to comply with the above requirements, and this leads to the unlawful disclosure of confidential information, the owner of the confidential information has the right to hold the User liable in the manner prescribed by law and demand full compensation for damages.  

3.15. Information and materials on this website are protected by copyright.  

3.16. The use of information contained on this website is carried out exclusively for informational, non-commercial purposes, and provided that all copyright protection marks, related rights, trademarks, and other copyright notices are preserved.  

3.17. We reserve the right to make changes to the Privacy Policy. In the event of changes, we will publish a new version on our website. However, no changes will affect our principles regarding information previously received by us.

FEEDBACK, QUESTIONS, AND SUGGESTIONS

4.1. All suggestions or questions regarding the privacy policy should be sent to email: hello@torf.organic, or by phone:  

+38 (066) 988 86 17  

+38 (068) 940 41 56